These are questions that we are often asked by our customers. If you have a specific question about our services or products that you cannot find below, please contact us at sales@vancke.com and we’ll be more than happy to help!
WHAT FLAG DESIGN IS MOST SUITABLE FOR ME?
We provide many different flag and banner designs in a range of sizes, and choosing the best design depends on the purpose of the flag. We have provided a Specification Sheet (which can be downloaded as a PDF file) on product descriptions which provide you with specific information relating to the size and weight of our flags. This also informs you of the best base to use to anchor your flags. Please click on the following link to download a copy of the specification sheet.
DO I WANT SINGLE OR DOUBLE-SIDED PRINT?
A single-sided flag has the design printed on just the one side. This allows the flag to move more freely in the wind, making the design eye-catching. This type of print will also show through to the other side of your flag in a mirrored image.
A double-sided printed flag has a design which features on both sides of the flag. They are composed of three flags sewn together, making the overall flag much heavier and sturdier (therefore making them longer lasting).
WHICH BASE IS MOST SUITABLE FOR MY FLAG?
The type of base you require to anchor your flag is dependent upon the ground you wish to place it on. For instance, if you display your flag on soft ground it is best to use a ground spike to anchor your flag to, whereas if you are placing the flag on hard ground it is best to use a water base. If you plan to display the flag indoors then a cross-base stand is the most suitable option.
HOW LONG WILL MY FEATHER FLAG LAST FOR?
The life of a feather flag depends on a variety of factors, such as: weather conditions, material used, length of time outside and how well the flag is looked after. That being said, we cannot say exactly how long a flag will last. Take a look at our “Taking Care of Your Feather Flag” sheet (shipped with your flag) for advice on how to look after and prolong the life of your flag.
HOW CAN I TAKE CARE OF MY FLAG?
To ensure you get the longest available life from your flag it is vital that you take care to look after it as best as you can. Here is a brief explanation of how you can take appropriate care of your flag.
We advise that, if flags are intended for use outdoors, they are taken indoors or taken down during periods of high wind (i.e. exceeding 25mph). If flags are left up in high wind speeds this could result in tears and rips in the fabric.
Avoid any added weight such as snow or heavy rain.
Be cautious when choosing a location to place your flag. For instance, you should avoid placing them where they may flap against solid surfaces such as walls or fences, on which they may get caught, causing tearing or wear.
Regularly wash your flag to remove any dirt and debris collected which could cause discolouration of the fabric, and to ensure they are kept in a good condition. Our flags can be dry-cleaned or machine-washed at 30 degrees.
Ensure that your flags are completely dry before folding or packing away. We suggest that it is best to fit your flag back to its pole to remove any creases.
WHAT MATERIAL ARE THE FLAGS PRODUCED FROM?
Our flags are produced using 110gsm (grams per square metre) 100{532a8ac8cc70d3ec7067ac2231499a7a0585d6f34cb9afe746ad74297ad02b48} polyester.
WHAT IS THE DELIVERY TIME ON FLAGS?
We aim to deliver our flags within 2 to 3 working days of artwork approval. Delivery is first class signed for via courier. We offer free delivery on all orders.
WHAT IS THE LEAD TIME ON FEATHER FLAGS?
We will check and process your order as soon as we possibly can. Artwork can take up to four days to be checked, approved and completed. If artwork is ready to print (in some cases) we can do a same-day printing service, therefore the delivery time could be within four working days from order placement. If you have a specific deadline or an urgent order, it is advisable to call and discuss your order and requirements with a member of our sales team who will try their utmost to accommodate for this.
CAN YOU HELP ME WITH THE ARTWORK?
Yes, of course, we can! We have a dedicated in-house design team who can help transform your ideas into great artwork, using the latest design software. Through good communication, we ensure that the design fits your brief and our highly-skilled team is willing to make any amendments to designs to ensure they are the very best! We ask that you provide us with high-resolution images and logos to enable us to create the best quality design and print.
HOW CAN I GET AN EXACT COLOUR MATCHING?
We can achieve an exact colour match if you are able to provide us with a pantone reference. Pantones are a colour system which consists of a large number of different colours – over 1200. You can supply your colours within your artwork or by informing us of the pantone reference numbers.
HOW CAN PAY FOR MY ORDER?
Payments can be processed via our online order system or payment can be taken via telephone. We accept card payments from: Visa, Mastercard, Solo, Switch and Delta. We also accept payment via cheques, however the cheque must be cleared before your order can be processed. Your order will not be released for delivery until payment has been processed.
Products have been printed
Serviced clients
Shipping world wide
Our Company Details Are:
Vancke Banners Ltd.
32 Anshan Road Shibei Qingdao 266031, Shandong, Chian.
Email:sales@vancke.com
Phone: +86(0532) 8270 5885
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Custom Printed Flags, Beach Flags, Feather Flags, Tear Drop Flags, Street Flags, Rectangle Flags, Polyester Mesh Banners.
Have an idea but don’t know how to design? Don’t worry our innovative design team is always happy to help!
If the quote is accepted, we’ll email you a proof. You need to approve your flag proof. We’ll then email you an invoice.
Knitted polyester printed flags using dye sublimation. Completely washable. Inks are UV protected and high-quality accessories.
Lead time for printing and delivery is 6 to 12 days. Shipping is FREE door to door via TNT, DHL, UPS, Fedex……
This was a large and complex order, with a lot of special detail that needed to be negotiated. One week of emails and pictures back and forth getting the design perfect. The team was very easy to work with. Fast, efficient and creative, and very professional. I can recommend them to anyone without hesitation. The product is fabulous, the price reasonable.
The flags are of excellent quality, and very well packed. Communication with the designer was EXCELLENT. He helped me with the design, he informed me of the printing progress of the flags, and he even took pictures of the flags on poles and sent them to me! HIGHLY RECOMMENDED for everything. There are absolutely no setup fees or any other hidden costs.
Those feather flags are gorgeous! I got my custom order really quickly, and it looks awesome. It was easy to assemble the hardware that supports the flag. It looks super-professional and at a great price.
I have to say this is one of the best makers I have come across. Communication was A+. Service was good too, and everything fitted. I want to thank you so much for your help and now my boss is happy and I am happy to. Thank you!
Having trouble getting your artwork ready to print? Or have an idea but don’t know how to put it all together? Don’t worry, our innovative design team is always happy to help!
